I moved to Emerald and after drinking hot tap water for two days I called places on Google and spoke to someone from the team who was so good with advice and my questions. He suggested the Odyssey and I ordered it the next day, it was delivered some days later and I put it all together myself following the YouTube instructional video. We drink from it constantly and wouldn't be without it in this heat. A bonus is it's purified and you can taste the difference. I also purchased an extra filter so I have it on hand for the first swap out in 3 months. Give them a call if you have questions or need advice. Excellent service and it's the product is at a very fair price point. Debs.