Contact Us

Christmas Trading Information

Aqua Cooler is taking a break from Thursday the 24th of December, through to Monday 11th of January.

Our warehouse remains open to dispatch orders, however there may be delays. 

For service and technical support:

Please fill out the contact form with your details to log a job with our help desk, which will be actioned in priority order on our return from leave.

If your problem is urgent and related to a water leak, we recommend first and foremost you isolate the water supply leading to the water cooler. If you require the assistance of a licensed plumber to achieve this, please contact your preferred local plumber for assistance. Please then log a service job through the form on the right hand side which will be actioned in priority order on our return from leave.

If your problem is urgent and related to another issue such as not cooling, or any other electrical problem, we recommend you immediately switch off the power to the unit and then log a service job through the form on the right hand side which will be actioned in priority order on our return from leave.

Merry Christmas and Happy New Year. 

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Looking for more info on filtered water coolers and fountains?

Use the details provided below or fill in the form to get in touch with our team. 

General Enquiries: 1300 278 226
Service Enquiries: 1800 278 226
Email: customerservice@aquacooler.com.au

 

*** Please note we are an online store only, we do not have a physical shop at this time. Appointments must be made through our office before attending our office/warehouse *** no payment facilities exist through our warehouse and orders need to be paid for online ***

Office: 14/ 2-12 Knobel Ct SHAILER PARK QLD 4128

Warehouse: 17 / 18 Ellerslie Road MEADOWBROOK QLD 4131

 


Email us using the form below