Onsite Attendance - Drinking Water Product - All of WA, ACT, TAS, and NT, and Non Metro NSW, VIC, QLD, SA

Onsite Attendance Minimum Charge - Drinking Water Product -  All of WA, ACT, TAS, and NT, and Non Metro NSW, VIC, QLD, SA

Minimum fee for onsite attendance for service technicians. Once payment is processed our technical team will be in touch to schedule a date and time of attendance. 

Onsite attendance includes:

Full Inspection of unit and report provided. 

• The functionality of bubblers, glass fillers drip trays, and refrigeration units checked
• Full inspection of hoses and internal fittings for leaks 
• Check and adjust filter housing (if applicable)
• Adjustment of thermostat if required and operational testing performed
• Tank pressure relief valve inspected and adjusted where required.
• Incoming pressure limiting valve inspected and changed where required
• Any issues outlined and a quote for rectification provided. 

Parts and any additional labour required will be discussed on-site and will need to be paid upfront before repair work commences. 

Important Disclaimer:

Our technicians are not licensed electricians. If the problem lays outside of the unit such as (but not limited to) faulty electrical circuits, faulty plumbing, blocked drains or incorrect installation, we may not be able to resolve this and you will still be charged for attendance. We will provide a full service report to pass to your tradesperson for resolution. By purchasing this service you agree and acknowledge the above.